DTDC Courier & Cargo — z34592841 shipment not yet delivered from dtdc

Address:

CHENNAI APEX[C20] Address : NO 136,DIAMOND TOWER,NO:NP 27 DEVELO,PED PLOT,GUINDY INDUSTRIAL ESTATE,EKKADUTHANGAL,CHENNAI-600032

Dear sir/madam,

My tracking number in dtdc courier is z34592841. Now, it is more than a week's time. It is yet to be delivered.
Nobody is picking up the customer care number [protected].
The ivr just keeps talking and times out after 15 minutes.
Pls fix your customer care call centre.. Nobody answers at all except once for benazir.
I should have called them atleast 50 times in the last 3 days.

I personally visited both the chennai regional office and operations/apex offices.
It was very painful.
I contacted mr. Yuvraj from customer care/operations thru phone.
I asked him for the reason of delay. And when would it be delivered?. He just blames the delhi team.
He is not at all proactive.
I requested him to speak with the delhi team.. But he never gave me any reason for the delay..
I'm not even sure if he even spoke with the delhi team.

Pls help me with delivering my courier asap
Pls behave responsibly and professionally.
We pay so much money for this.

I regret choosing dtdc and this would be my last courier through dtdc.
I will recommend against it as i don't want my friends to suffer me like this.

-thanks®ards,
V. Palaniappan.