[Resolved]  Dtdc Courier — Courier not deleivered after a Week and no intimation

Address:

Thiruvananthapuram, Kerala

Hello, I've couried an urgent consignment on 17th Dec 2014, Wednesday from Bangalore to Trivandrum(Corporation limits).I was not able to get SMS alert on requesting the status, customer care didnt pick call.On tracking via website, its in Tansit even after a week[protected]. When I called Trivandrum Branch, they say the courier boy has gone to Shabarimala and so come and collect. They have no answer why the recipient was not even informed via call.I'm going to raise such irresponsible action of DTDC in consumer court.I would have better used Post than a courier.Such a pathetic courier, please try to resolve this.I will file for compensation of this delay and losses incurred. I will never ever consider DTDC as a courier company at all, can't even imagine that such a company can exist in this current world where customer service is at priority.