Dtdc Courier — Courier not delivered and my stuff are stolen

Address:

New Delhi, Delhi

Hi, I have send a courier to my hometown Bokaro on 25th August 2015 (consignment no. Z[protected]. It had rakhi and 2 small bracelets which was expensive and I bought from my trip abroad. First, through online tracking I came to know the courier reached Bokaro on 1st Sep 15 but it didn't got delivered. Even after several days, there was no one to tell me about the courier whereabouts. The courier guy didn't even brother to call to check, I even don't know if the person have even gone for the delivery. After more than 2 weeks, I came to know that the courier was not delivered and is being shipped back to Delhi. But it didn't reached Delhi in another week. but when I received the courier my So when I enquired I didn't got any response, I even wrote mail to the customer care and when following up numerous times I got my parcel after 3 weeks but the product in my consignment are missing. Some one in your organization very beautifully stole my stuff and packed the back box so that no one can figure it out that the stuff was stolen. I don't know who to approach for this. This is so unprofessional. Feeling such cheated.