[Resolved]  DTDC Courier — Courier Not Delivered (Dated - 23 Aug 2014 ) Pune to Kanpur

Address:

Pune, Maharashtra

Hi, I have send a courier using DTDC on 23-Aug-2014 morning 12 AM from Pune to Kanpur. C.No - P28950160. As per discussion from DTDC Kanpur office staff, It has been informed that Courier Boy called the required person but some how the phone was not picked so the courier has been returned. "KINDLY NOTE THAT COURIER BOY DIDN'T VISIT THE ADDRESS ON WHICH THE COURIER HAS TO BE DISPATCHED. HE ONLY CALLED AND ONCE THE PHONE IS NOT PICKED HE RETURED THE PACKET" I HOPE, i have paid to deliver the courier not just called the recipient and somehow if recipient is not able to pick the phone then return the courier. As per today packet is not yet delivered. I have also make it register on DTDC customer care ( Request No : 774889 ) 2 days back but today once again i called to customer care for the updates then it has been informed that i need to repay the amount to send the courier again. This is pathetic & frustating. This is not mine fault so why should i pay it again. Please take some strict and immediate action to resolve this. Thanks Ashish