DTDC Courier — Courier not sent by DTDC to destination

Address:	Munger, Bihar, 811201
Website:	dtdc.com

Sir.I am Prabhat Ranjan. AWB/ Consignment Number C61473358 has been processed & dispatched from Erode on Tue, Sep, 29, 2015 09:59 PM whose destination is Munger, Bihar. Item has been arrived at Patna Apex on 6th October 2015at 09:38 AM. Today is 14 th October. But is is not processed and dispatched from Patna Apex. Why so? why late in delivery?I tried to contact Patna Apex by email and phone, but both was unresponsive.Now DTDC status is RTO_INTR when i checked. There is facility of DTDC in Munger Bihar. Courier must be delivered by DTDC. Thank you