Dtdc Courier — Damage of courier goods

Address:	Kolkata, West Bengal, 700026
Website:	DTDC

A parcel containing some cosmetics and packed food was sent by surface courier from Kolkata to Tirupur on 20th Nov( Consignment number D[protected]. On Dec 8th the local DTDC (lakemarket, Kolkata) calls me and says that parcel was returned due to wrong address. The address was my home address in Tirupur.( so it was not wrong as multiple international and national mails have been sent in the past. Anyways when I went to take my parcel back, the I found the package is damaged. On asking, the DTDC agent could not give me a satisfactory answer. So the complain is for damaging the courier goods.