DTDC Courier — Delay in the consignment reaching and poor customer service

Address:

560097

I have sent my consignment on Saturday 07th November 2015 ( CN No: B[protected] and I have been following up via mail and phone from past 4 days but no response either to my mail, and the customer care number is busy through out the day . Today its been 10 th day ( 17th November 2015 )but still the consignment has not reached the destination. I tried reaching out this numbers but of no use . [protected] [protected] [protected] I have no clue about my consigment when I checked last week through the tracker it was showing the consignment is in Hassan and today its showing has it is in Kushalnagar where the actual destination is Ponnampet ( Pin - 571216)