DTDC Courier — Failed to deliver and unable to provide teh receiver name/phone no.

Address:	Pune, Maharashtra
Website:	Receiver Name and Phone No. is not mentioned

Dear Team, I have sent a envelope through DTDC from Kamothe Mumbai to Dighi Pune address on 28th September. My Consignment no. is M23595407. In the tracking option, it was shown as delivered on 29th September. But when I enquire about it, it was not delivered to the right person mentioned in the Envelope address. When we are checking the receiver on the DTDC website, it was mentioned as "SIGNN" which cannot be receiver name. I'm following with DTDC team from last week but till now they were unable to provide me DRS Scan Copy. After following up with the DTDC Pune team with mail, they are unable to provide me DRS Scan copy. When we are calling on their LandLine no, they are not picking up the calls or calls are on hold for more than 5 minute and getting disconnected by them. Regards, Mayank Saxena