Dtdc Courier — Item lost while transit

Address:

New Delhi, Delhi

Below is the detail of my courier and it was supposed to received at Gurgaon SP-infocity but Gurgaon delivery guys was saying as it is around 10 km away from my current location and it supposed to send by some nearby branch so I am not going to deliver this packet and then I re-route this packet to Delhi address. Item in packet was costly and no of item was 3 but time of delivery it was found 2 items. I co-ordinate with DTDC Chandigarh guys he was saying sir we can’t do anything as delivery guys is not DTDC guys. So it can be happen and even he was saying you must be informed us that this packet contains costly items and no of items. Then we can pay special attention to that courier. Otherwise we are not liable for any loss. Even when I say “I am going to drop the mail against you to your concern department and in FIS concern department to stop further dealing with DTDC services” he was replied ok sir you can do whatever you want. I was surprised by that people behaviour even though he gave the information that package weight is found different in from Gurgaon to Delhi re-route process. Courier Date : 11Feb2015 Courier From : FIS Mohali. Courier Branch : Plot No-26/1 INDL Area, Phase -2, Chandigarh Contact :[protected] Courier Recd Date : 16Feb2015 Courier Recd At : WZ G63 Sant Nagar Ext, Tilak Nagar, New Delhi-18