Dtdc Courier — items not delivered

Address:

Ranchi, Jharkhand

i posted a dress worth Rs 2100 to be delivered at bhiwandi. I was returning the new product purchased online from theclosetlabel.com i posted it on 19th march. They claimed that it will take max 4 days in delivery but its not yet delivered after 13 days. There is no considerable response from their customer support email id. call centre keep telling one more day. It was really urgent for me to deliver the product at the right time. But they are not able to do so. They cannot even track my product . I will be losing my 2100 rupees as well as the courier charge. Their staff are also not willing to help