Address: | Fazilka, Punjab, 152116 | Website: | dtdc.com |
My courier was dispatched on 26-Sep-2015 from Abohar to Sarangpur, Dist Rajgarh, Madhya Pradesh. It was containing my original papers (Delivery Receipt) for dispatching my bike from Abohar to Nagda, Madhya Pradesh. On basis of those papers only my bike was to be released by railway authorities from railway station of Nagda. As my bike reached 10 days back but courier was so much delayed due to which I have to bear a huge demurrage of Rs. 2459/- on getting my bike released. Demurrage receipt attached alongwith for your reference. As I was tracking my courier time to time and was pleading again and again telephonically and by E-mail to please expedite in delivery of courier. But I was not getting satisfactory reply from your department people who kept guiding me that it will reach in day or two. And It received 10 days later. I have never seen such kind of bad service earlier of any of the courier company. I ask why we have been guided wrongly that courier will reach in 2 days. Who is going to bear the demurrage??? Was this information helpful? |
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