DTDC — Courier Lost: AWB No. F08589817 / Non responsibility of DTDC Marol Branch

Address:

Gurgaon, Haryana

I sent the courier from Gurgaon to Mumbai on 29-Apr-15 with AWB No. F08589817. It was received at Marol Branch on 02-May-15. Its been lying there since then. I contacted Marol Branch and they said that they are not able to trace it. I contacted Mr. Shanka in Marol Branch and he said he will check and reply. There has been no reply from him for last 5 days and after 5 days when I called him, he says he will reply on Monday as he is on leave. I have been running pillar to post to find the courier but the attitude of both Marol Branch and Gurgaon Branch has been really frustating. It seems DTDC has no responsibility whatsoever after taking the money. Can you please help immediately. Budhish[protected]