DTDC Courier — No accountability

Address:

174101

On dated 30/09/2015 i have registered courier from Nalgarh to kullu Himachal pradesh. On commitment that they will deliver it on 02/10/2015 but in real they dispatched the courier on 03/10/2015. On tracking through net there it shows that on dated 05/10/2015 it is delivered. But from other side they replied they have not received any courier. I thought there may be some problem which may causes delay in delivery.But after 13/10/2015 they have not received my courier .On such delay I visited DTDC nalagarh office to know the reason for not reaching the courier. They show me through net that your courier is delivered in kullu. We can give you contact number of delivery boy you can contact him rest we are not responsible. On other side on my saying my relative from kullu gone to search the courier in DTDC office in Kullu. Where he have been shown his courier lying there . On asking about its delivery they replied they have no delivery boy so they are keeping all the courier in there . This is the condition of there service and its very poor.