Dtdc Courier — No courier delivered

Address:

Chennai, Tamil Nadu, 600126

Hello sir,

I have ordered books of class 3 cbse school for my elder daughter, and i have still not recieved any delivery. Below has the details of the dtdc courier track number and when i called dtdc, their response is vague. They said they taken my complaint and gave me a complaint number as 2380130, which they said will be sms'ed to my mobile number. But till now i have ben waiting for more than an hour, and no sms arrived.

In dtdc courier site, below is the last status shown as in transit. Its more than 5 days it says dispatched, but no courier arrived. Please do the needful.

Thanks in advance.!


Tracking no.: d28235768

Thu, jun 09, 2016
Arrived at dtdc apex chennai apex, chennai 09:04 am
Processed & dispatched from dtdc apex chennai apex, chennai 01:38 pm

Note: i have also attached the snapshot of the dtdc courier tracking details from their website.

Thanks
Cj bhaskar babu
+91-[protected]