DTDC Courier — NON DELIVERY OF COURIER AND STAFF MISBEHAVIOR

Address:

Ernakulam, Kerala

I Mr. DEEPAK GOPINATH HAD SEND A COURIER FROM KANPUR TO COCHIN ON 15.05.2015, WITH CN NO: *Z55543407* TO THE ADDRESS ( JITHIN SEBASTIAN, KMRA 73, 530 C, WARD X, NILAMPATHINJIMUGAL, THRIKKAKKARA MUNICIPALITY, KAKKANAD, KOCHI- 682030, KERALA.) ON TRACKING VIA ONLINE, IT HAS REACHED COCHIN BY 20.05.2015 BUT IT WAS NOT DELIVERED. THEN I CONTACTED WITH THE KANPUR OFFICE AND THEY SAID TO CONTACT IN FOLLOWING OFFICE ADDRESS, CEPZ-KAKKANAD, 10-95, FIRST FLOOR PALLIKKAL BUILDING CEPZ PO KAKKANAD ERNAKULAM-682037 PHONE:[protected], 4069749 WHEN I MADE A CALL TO THE ABOVE SAID OFFICE NUMBER, THE FEMALE STAFF WHO ATTENDED THE CALL WERE VERY IMPOLITE IN HER TALK AND SAID IT IS NOT THE ABOVE SAID OFFICE RESPONSIBILITY AND CUT THE CALL. THEY WERE NOT EVEN READY TO LISTEN MY COMPLAINT. MOREOVER I DID NOT RECEIVE MY PARCEL YET. BY CONSIDERING MY COMPLAINT I HOPE YOU WILL DO THE NEEDFUL.