DTDC — courier not delivered by dtdc in goa, verna region.

Address:

403726

The website says courier not delivered because of some cir issue.
However no phone call was made at the receivers end at any point of time.
The shipment tracking says that the parcel was out for delivery but was not delivered because if incorrect pincode, however the pincode is absolutely correct. When i talked to the customer service person, he responded that he shall deliver it later.
It has been 4 days since the parcel has left its source, and it should have reached by 14/8/2019 anyhow.