Dtdc Courier — Not delivered in first attempt. No second attempt to deliver post commitment.

Address:	Chandigarh, Punjab, 160047
Website:	dtdc.com

Through tracking reference number B27262250, DTDC called (21st september) me to deliver the package. I was not at home and got a call that the house is locked. I said give it to the neighbours and got to know that the person has already left from my house. They committed to deliver it post Dussehra as 22nd is their off. We waited for a week or so before going to the tracking website only to find that the order has been sent back to the origin. Customer service is sorry for it but that is how is works in organizations with extremely poor logistics management. I lost my free delivery and have to get the product again at my cost. My business with DTDC is over and recommend others for the same. I really need my money back with this.