Dtdc Courier — Order is not received for more than a week

Address:	Bangalore, Karnataka
Website:	dtdc.com/index.asp

Hello All, I ordered a product from Himalaya store on 23rd of Sep and it is dispatched on 24th Sep through DTDC, from then till now i didn't received the product. from 28th Sep its showing its Out for Delivery but i don't know where the delivery boy is roaming from two days. and the distance is just 6km from Madiwala branch and i am residing in sarjapur signal itself. Note : Nobody is picking up the call. Called more than 7 times to all the number i found for DTDC Madiwala branch, Peenya branch, Help line, Corporate Office .. But Nobody picks up the call, Strange part is Madiwala branch phone was busy at first after that nobody picks up