We have sent a parcel bearing shipment no.D21740576 DT.17/04/2015 TO HYDRABAD. The Parcel contains readymade suits for relatives for a function. The weight of the shipments is 10.135 kg at the time of booking & also at the time of making FDM at HYDERABAD Office. The consignee received the carton in a broken condition. As the consignee accepted, after the delivery boy went out, they saw the packet is in broken condition. The same delivery boy comes to deliver them before so many times, every time he calls them inform them that he is bringing the parcel to them. But yesterday he did not inform them in advance and delivered in hurriedly .Attached the condition of the shipment from the consignor. The value of the missing suits are in 5 nos. & their value is Rs. 4300/-
This was the email sent by the Franchise Manager ay Jhandewalan on 23rd Apr 2015, the day when the parcel was delivered to trhe following email id
'[protected]@dtdc.com' 'pawan.[protected]@dtdc.com'; '[protected]@dtdc.com'; 'Vinod Sharma'; 'hubmgr.[protected]@dtdc.com'
NO one even CARE to respond to it, its been a month and my compaint is not been addressed.
She again wrote to them to please resolve it on 6th MAy 2015.
Please look in to the matter..as they are not at all bother to look into the emails, resolution looks impossible.
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I have booked a parcel (Delhi-Siliguri, Lite Air) Consignment no.36961207 on DTDC, Jhandewalan on 13th sep.2017.Upto 14 th showing Its on Delhii Hub, after that no further info. given I have several time contact to Mr. Rajesh Bhardwaj (DTDC person ? ) he assured me every time I'll get tmw.but yet not recived. 2 time I had visit siliguri office they told me your parcel not recived. How to I get my parcel ? who is responsible person? DTDC cheating customers, they charges 2000/- for 8 kg. I don't understand they carry parcel from Air or Train or Bus or Walk ...? Pls. don't make fool the customers.