I had a package coming from bangalore whose tracking no. is B24716710, this company returned the package back to the place without contacting me and updated the status online that Address OK but no such person with this name. Nobody had called me and informed that a package is going to be delivered today at my address. I haven't received even a single call from the nearby office or the delivery person. I am a working guy because of which it might be possible that there was nobody at my flat, but are these people and this company is so poor that can't afford a call to my number. Atleast they could have arranged a missed call and i would had called them back. It was such an important package and required to be delivered at the earliest.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment