Dtdc Courier — Poor response and delay in delivery

Address:

560018

The parcel reached Bangalore from Mumbai on 16/10/2015 at 8:00 am according to DTDC Tracking. When I called the costumer care which they had advertised works 24/7 no one picked up. I tried from morning in different numbers at evening someone picked up and said the parcel will be delivered and gave other contact no. The parcel was not delivered on 16/10/2015 and they is no response from their side.