Dtdc Courier — Product (Mobile phone) stolen, no response from company

Sauhard Verma

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 562106
Website:	dtdc.in

I couriered a Mobile phone(iphone 4s white) from Bangalore to Sheohar district(Bihar). After a month when it didn't reach the destination, I contacted the insurance company. After a week, they said that the parcel is lost. I asked about the compensation but i didn't get get any response from them. After that I tried calling them a lot but they are not even picking up my call. The tracking number of the courier is "B23911837".

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Comments

Dheeraj dheeru

Jun 21, 2021

Hi

V62289624
My ticket no- 392498

I have not received the consignment but the status shows delivered.

It's was expensive courier worth of 25000/-
Mobile phone seal piece.

How can you irresponsible like that very worst experience now who's responsible for my courier

How can name be sing
No phone call made today as well.

Without conform person how you people
Delivery the courier

I need to expedite this case immediately as the product was not delivered.

I am trying to reach thought phone to (Nellore AP) costumer care DTDC phone number shows invalid some of my num not picking call

Regards
Dheeraj Singh