Dtdc Courier — Product not delivered - poor service

Address:	Gurgaon, Haryana, 122001
Website:	DTDC courier

This is regarding the AWB Z73738429 which was submitted at DTDC Gurgaon on 9th Nov 2015 at around 10:15 am. It was to be delivered to Jaipur on 13th Nov 2015 as told to us. Unfortunately it has not been delivered yet and we haven't received any call either. It's already more than a month now. We had words with Ashish, franchisee owner of DTDC where shipment was booked and Prashant from Operations team on 17th Nov 2015 and both of them committed that the shipment will be delivered next day in any case. But still I do not see any results. The shipment contained Bhai Dooj teeka which happened to be on 13th Nov 2015. Due to non delivery of shipment, our sentiments have been deeply hurt. Request you to look into the issue and take appropriate actions on urgent basis.