DTDC Courier Service — Complaint Regarding delivery of my Amazon.in order (#[protected] of "Pudini Yusi Series Flip..." through DTDC

This is to draw your attention to the unsatisfactory courier service by DTDC for the below mentioned product. I have already paid the amount . But I am extremely unhappy this time . Today(1st August, 2015 ) I have received a call from DTDC with the following details : Phone No :[protected] . The person called at 1:07 PM, told me to arrive at their office within 2:30 PM to receive the order and threatened me to return the order otherwise. But while placing the order, it was clearly mentioned that the order must be delivered to my address and I have already paid RS. 58.16 for the delivery . I regret to inform that in spite of reaching their office within time, he demanded for my VOTER-ID_CARD!!! and refused to deliver the order except it and misbehaved and insulted me. My question is, when I placed the order, it was mentioned nowhere that VOTER_ID_CARD is mandatory for receiving a already paid order!!! Is it??? Earlier also I purchased products but this kind of harassment is not tolerable.! I never complained about any of their services during the past years. But this time it is a big letdown. I regret to say that I am literally disenchanted by the service provided by DTDC company this time and I want the product to be delivered to my address mentioned within 24 hours.If not possible, I want the Grand total of Rs.347.16 to be refunded to my account including a compensation for this kind of harassment. I hope a serious notice of this complaint will be taken immediately to ensure the delivery to my address as promised. I shall look ahead to your reply.You can reach me at [protected]. Regards, Sudarshan Biswas.