Address: | Thiruvananthapuram, Kerala, 695004 | Website: | dtdc.com/tracking/tracking_results.asp |
Hi, This was my first & last experience with DTDC. Never thought that a Courier Service can be so pathetic and useless. I ordered a High school project from Sunshine Labz, Bangalore on 8th Nov 2015 and they checked with DTDC and confirmed that the Project will reach at Trivandrum on or before 11th Nov as I have to submit the project in an Exhibition on 12th Nov. The shipment Still not reach Trivandrum, It stuck with DTDC Bangalore office for 2 days and now the shipment is at Cochin for last 2 days . Shipment number is D24965333. I don’t understand why they holding the shipment at Cochin office for 2 days while it is addressed to Trivandrum . Anyway The exhibition is over today and I failed to submit the project.
I have sent email to the customer care [protected]@dtdc.com but no response. Looks like the customer care no. in their website is fake . I would like to say that please don’t cheat customers like this .
Regards,
Baiju
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