DTDC Courier — Tracking no.: r20520559. My courier was missed by dtdc

Address:

Indore, Madhya Pradesh

Hi,

I sent an important document( original) from cochin on 9th january, 2016.

When I tracked my parcel, it reached INDORE APEX on 13th january. Today its 1st Feb and till now my Courier didnt reach to destination. When I called them they said its missed by them. How they can be so irresponsible. I have sent important documents and either I want it back or find it and send it to the destination immediately.

Tracking No.: R20520559

I want immediate action from DTDC regarding this .