DTDC Courier — Urgent document not delivered, was told 4 days. But it has been 12 days

Address:Imphal East, Manipur, 795001

I sent documents on 7th which was received on the branch officeon 11th Nov. But no one cared to deliver the document for 8 days. When I enquired yesterday at [protected] I was told that the delivery boy hasn't come since 2 days. I requested to deliver yesterday and let him know the importance and urgency but still no response please help H48736744
+1 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

It was impossible to wait so I had to ask my uncle to collect the document. What do I need to do inorder to avoid such incompetent service apart from not using it. What about their false claims of delivering within 4-7 days. They even didn't bother to inform on the number provided, stating that the service was not express and I sent by normal service costing 140 rupees only. And they didn't bother to receive the call saying that office timings is from 10am to 5 Pm

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information