DTDC — Delay and irresponsible service

Address:

Bangalore, Karnataka

I had booked a consignment from bangalore to MAlavalli (maddur ) on 14/5/2015 and as on 20th the courier was not delivered. after checking with the courier office 1. They said they dont have service for the booked area. they should have told this at the time of booking itself which they have not done 2. am asking them to send me back(return) to the address where the packet was picked up from, they are not doing tht also.. 3.today on 23rd may 15, an not sure where is my packet and am not getting proper response from the courier office/team pls help Anand([protected])