[Resolved]  DTDC — DELAY IN DELIVERY OF PACKET UNDER CN NO.z40568302

Address:

Haridwar, Uttarakhand

I HAVE SEND THE PACKET THROUGH YOUR COURIER SERVICE FROM ROORKEE TO JAMMU ON 18.12.2014 UNDER THE CN NO.Z405 68302 .TILL TODAY THE SAID PACKET HAS NOT BEEN DELIVERED. WHILE TRYING TO CONTACT THE CUSTOMER CARE ARE NOT RESPONDING AND I FAILED TO UNDERSTAND TO WHOM I SHOULD COMPLAINT FOR STATUS OF THE ABOVE SUBJECT CONSIGNMENT. IF YOU ARE NOT ABLE TO PROVIDE THE SERVICES PROPERLY THEN WHY YOU ARE MAKING THE BOOKING AND HARRASING THE PUBLIC. PLEASE EXPLAIN THE MATTER IMMEDIATELY BEING THE DELIVERY PACKET MOST URGENT & SUPPOSED TO BE DELIVERED TILL DATE . IF NOT HEARING FROM THE CONCERNED RESPONSIBLE OFFICIAL, THEN I WILL BE FORCED TO REFER THE MATTER TO CONSUMER REDRESIAL FOR HARRASMENT AND ACTION TO TAKEN AGAINST THE DTDC FOR LOSS SUFFERED.