[Resolved]  DTDC — Did not receive my consignment V18414001

Address:

Hyderabad, Andhra Pradesh

Hi I booked a consignment # V18414001 on 18/09/2014 at Hyderabad. Source stn : Hyderabad, Destination : Vizianagaram. DTDC Team has assured me it will reach destination on 19/09/2014 by evening. But still is has not been reached at destination. DTDC has collected 140rs for this consignment. I belived the team. When I contacted DTDC person Mr.Mahesh, he was very rude. He told me very recllessly, the parcel reached Nizamabad, it may go to destination after sometime.He did not give me any time frame for this. He told me if you want your money, I will throw 85rs after deducting 45rs for booking. Is this the service you people offering to customers? Ok, you may give some money back . But what about my time wasted? Will you give it back? Now I am trying to contact him and other DTDC team. No one is responding.