DTDC — Fraud company

Address:

Mumbai City, Maharashtra

My Name is Prabhakar Mishra, I have booked a shipment from your registered office at Airoli Sector - 9 Navi Mumbai 400708 on 06/07/2015 With Tracking No.: V22856115

I have been informed by your representative that if i will send this courier by normal way which is coasting amt of Rs 110 then the shipment will be delivered with 3 days it means on 08/07/2015 & if i book it as a express it will get delivered very next day by EOD. Then i booked the shipment by express way which is coasting of Rs 230, but till now the it is neither reach to destination nor updated in your tracking portal.

Can you justify if it will deliver within 3days as a normal courier what is the use of paying Extra coast of Rs.120, I want my extra money back which is paid by me