[Resolved]  DTDC — I have never seen worest courier like DTDC

Address:

Gurgaon, Haryana

Hi, Dear sir, I am sure that I have seen such a worst DTDC courier in the world. My tracking number is "V19722330" and I am tracking for this courier for a week and they are saying we will send today, today daily. I have requested over mail also but they didn't respond. no courier boy did come to my address. they are enjoying without doing their duty. I have called for their numbers daily (Gurgaon numbers), but will not respond by phone also. finally they lift the call yesterday and asked me provide the address by mail so that we can deliver to that address. accordingly I have sent my address twice over mail. I called today and asked when will you deliver? then they replied we sent back your courier. I am not getting that why did they returned my courier? If they had decided to send back courier, why did they asked me my address over mail yesterday? this courier is so urgent that's why I was following since 2nd day after sent the courier? what should I do now? who is the responsible for this delay? what are the actions you are taking against them? Do I need to go to the consumer forum if you will not respond? How will I get my courier? Thanks, RVS Prasad