DTDC India — shipment not delivered

Consignment no - k04486925 booked on 16th oct, reached pune on 17th oct, still not delivered to pimpri area. No response from [protected]@dtdc.com. From facebook got a message that delivery is delayed due to diwali holidays!! It is now 7 days. Tomorrow i will be reaching pune personally. If i would have carried the parcel it would have been better. Pune head office does not pick up the phone ([protected]) either. Complaint no through dtdc agent app is 08922780. Please let me know what more i can do to get my parcel delivered.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Oct 17, 2017
stgchin's response
I have received the package with one corner of it having a whole where things can be whisked off
Complaint comments 

Comments

The packet has been opened at one corner by making a whole and may something might be missing which is against the policy.
It has reached us through Srirangapatna courier centre and I would never expect this from the DTDC

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