DTDC — INVESTIGATE FOR LATE DELIVERY FOR CN NO :K76801942

Address:

Kolkata, West Bengal

TO DATE : 20/2/15 THE ADMINISTRATOR, DTDC COURIER & CARGO LTD, ( DTDC CUSTOMER CARE DIVISION) NEW DELHI—110028. SUB : PLEASE INVESTIGATE MY LATE DELIVERY. RESPECTED SIR, I SAMIT PANJA, WORKING AT HOWDEN SOLYVENT INDIA PVT LTD, FORMERLY KNOWN AS SOLYVENT FLAKT INDIA PVT LTD, MAHESHTALA, KOLKATA, W.B. WE ARE THE REGULAR CUSTOMER OF YOUR DTDC COURIER SERVICE AT TRT/CCU, BATANAGAR, KOLKATA, FR(KF049), , PH:[protected]. ON 10/2/2015, I SEND MY PERSONAL DOCUMENTS (SON’S ADMISSION FORM IN KV& PHOTOS) THROUGH YOUR DTDC COURIER. MY CN NO WAS : K76801942. MY DESTINATION WAS BUDDHINAGAR, SUJANPUR, PATHANKOTE, PANJAB, PIN-145023.AS PER DISCUSSION WITH YOUR BATA NAGAR/KOLKATA AGENT IT WILL BE DELIVERED WITH IN 3 DAYS BUT IT IN ACTUAL, IT TAKES 8 DAYS, i.e, 10TH TO 17 TH FEBRUARY 2015. I CONTINOUSLY FOLLOW UP YOUR DIFFERENT BRANCHES( KOLKATA, DELHI, PATHANKOTE, SUJANPUR) OVER PHONE TO COMMUNATE MY URGENCY BUT AT LAST IT WAS DELIVERED VERY VERY LATE. HENCE, I COULD’T ABLE TO PROCESS MY SONS SCHOOL ADMISSION. FOR THIS WORST CONDITION I LOST BOTH FINANCIAL AS WELL AS MENTAL CONDITION. THIS IS MY VERY VERY BAD EXPERIENCE ON YOUR COURIER SYSTEM. I REQUEST YOU TO INVESTIGATE MY LATE DELIVERY FROM YOUR END. AWAITING FOR YOUR FRUITFUL ANSWERE. THANKING YOU, SAMIT PANJA [protected].