DTDC — misplacement of parcel

Address:

Panipat, Haryana

I, dr.pratibha, have submitted my consignment on 1st january, 2015. Till now it was not been delivered and no body from DTDC able let me know the status of the delivery. Not sure if DTDC has lost it or they are simply not taking the responsibility of deliver it. I, as a customer had to made all the follow ups even then no body helped me in getting the status. This is so frustrating for me as a customer. it was such an important parcel. when i ask local dtdc office employee(SUKHDEV NAGAR OFFICE, PANIPAT), he has no answer and said we don't know anything. i am helpless and annoyed by misbehaviour of dtdc person. kindly consider my complaint and take suitable action against them.My Consignment Number: V********