[Resolved]  DTDC — my package (consignment number: Z[protected] not delivered to me for the past 3 days even though it has reached apex office

Address:

Mumbai City, Maharashtra

My package (CN no.Z40168651, from Udaipur to mumbai) has not been delivered to me in the past 3 days although it has reached the mumbai APEX office on 09-11.2014 at 1:37 pm. The Cn tracking facility on the DTDC website shows the GNR too. I was supposed to give this package to someone on the 9th of Dec. Its one thing that it is late but now its not being delivered at all. I called all DTDC offices, nobody has the courtesy to even pick up the phone. Tomorrow evening i have to leave for ahmedabad. What has happend to the package. Can someone from DTDC atleast tell me the truth whether its been lost of stolen or broken. There is no response from DTDC at all. What am i to do now?