DTDC — no courier received

Address:Bangalore, Karnataka

On tracking, it shows delivered but i haven't received the courier. while tracking, it has been given to a watchman whose contact number is not mentioned. it has been two days i m calling DTDC office but no one picks up. The customer care picked up and gave me a number. Even that person doesn't pick up. i don't understand what are the customer care people for. These people should themselves call others and provide us the details. Very poor customer service. There is some important document, I haven't received it yet. Kindly provide me with details if possible, my contact num is [protected]
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I have post a document on 27th April 2015 in the morning but I haven't received it yet. There is some important document. It's Thursday today. After 3 days the document did not received. Please It's urgent & call me at. -91-[protected]

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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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