DTDC — Non delivery of consignment no Z54707674

Address:

Bangalore, Karnataka

The above consignment was dispatched from South extension Delhi on 27th April 2015 to my address in Bangalore. The track record shows the arrival at Chamrajpet office Bangalore on 29th April 2015. Thereafter it is simply showing 'out on delivery since May 4th. I made several calls to the office in the last 2 days but most of the time that I could get through I was put on hold for long duration and then disconnected. I was very rudely spoken to at the delivery section where I got connected a couple of times. I am not being told the reason for the delay & non delivery. My email complaint has also not been replied to . I am in urgent need of the document as I am going abroad shortly. I have already suffered from a lot of stress and the loss of money having made so many calls with no results. So much of my time has been wasted. I want an immediate action in this regard.