DTDC — Non-delivery of Letter AWB# X10869450 and lack of tracking information

Address:

Udupi, Karnataka

The document AWB# X10869450 was mailed through DTDC to Manipal. We have contacted them in person, phone and email to notify that the recipient was not available and given alternative contact numbers for delivery. In spite of that, your office in Manipal failed to contact the right person and deliver the letter. Instead they said they have returned the letter to Nasik office on June 21st. Upon contacting your Nasik office today, July 3rd we are told that it has not arrived there. Manipal office is unable to help us track this. Please arrange to track it from your end and have it delivered ASAP to Manipal.