DTDC — Not received parcel

Address:

Amreli, Gujarat

My parcel has been dispatched on February, 02, 2015, the status shows as delivered on Feb, 06, 2015 10:50 AM, but i have not received the parcel nor received call at least, my eBay customer was supposed to return an item he purchased from me (iPhone 5S), it was dispatched through DTDC on February, 02, 2015 to Amreli Docket/Airway Bill Details: H40537864 After getting information from ebay, I approached and called several times your local agent. On investigating this matter with DTDC office, I came to know that it was delivered to a hotel called "Hotel Angel" in my city and it was not a parcel it was an envelope. As this item was an iPhone it should not be an envelope. This is very suspicious. Please update me on this issue as soon as possible. Thanks, Trupti Vagadia [protected]