DTDC — package lost

I was to receive a courier carrying my medicines. It was dispatched on 22 april and i received a call from their delivery boy about the delivery address i confirmed it. After i came back from office it was not delivered. The delivery status was shown successful on their website. I tried calling but he didn't give any details for two days and finally they said it was lost.
Package had contents worth rupees 2000.
Help needed to either retrieve the package or full compensation from company.

Receiver:
Kanav singla
Zolo tulpar
Veerannapalya main rd, arabic college post, vyalikaval hbcs layout, nagavara, bengaluru, karnataka 560045
Contact: [protected]