| Address: | Mumbai City, Maharashtra |
MY Consignment no D18091737. My Parcel was suppose to reach on
Monday 15th Sep 2014. I checked DTDC Tracking it said left for delivery. I
spoke to a concern person on [protected], who assured me that I will receive my
parcel before 6.30 evening. I told him that the parcel have some perishable
product so please do deliver on time. He reassured me that it would be done. I
called him at 6.30 as I have not received the same. He picked up my call and
disconnected the line. Later on I kept trying he dint pick the call. Not a
single call center no was responding. I went to DTDC office near my place they
checked and told me that the parcel is still lying in the head office.
Later on when i checked the tracking record late at night, they updated
Attempted at 8.21 Yesterday. I have kept all my work aside and was waited for
the parcel yesterday. My whole family was at home at 8.20 including me and
nobody has turned up.
I WAS SHOCKED, that these guys didn't even delivered the parcel or even reply
to my calls and later on updating FAKE FEEDBACK on the site that attempted to
deliver. Its Disgusting and shameful for a brand like DTDC. Even the Feedback
service is not working if I want to write a complain.
There are sweet worth Rs 5000 in that bag, which I communicated to you guys
yesterday also, which have sure been rotten by now.
Horrible Service. Highly Disappointing, an average courier service must have
given a better service than you guys. Was this information helpful? | 
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