DTDC — Premium parcel Did not reach on time

Address:

Gurgaon, Haryana

Consignment No. V21536477 Date: 18/03/2015 Two passports were sent using Premium service from Kolkata on 18/03/2015 evening. It was sent using the Premium service. The parcel was supposed to reach Gurgaon Sector 48 by 19/03/2015 evening or latest by 20/03/2015 morning. It's 3pm now and it stil did not reach the destination. The customer is roaming in different offices of DTDC in Gurgaon as the parcel is needed very urgently. Its a shame for the company that they ahave charges arounf RS. 415/- for this assignment and falied to deliver on time. This act of is bitterly deprecated and I claim a compensation for this.