DTDC — Regarding AREA NOT SERVICEABLE

My cousin has shipped this package on 10th august and its now 16th august, it has been stuck on AREA NOT SERVIABLE for the past 3 days, Im not sure if they are just lazy or gave my package back to my cousin, I either need my order to come to me or go back, If nothing is done for the next 2 weeks I will be taking legal action against this, NEVER SENDING FROM DTDC AGAIN.

The worst part is I have delivered to the same place almost 1 month ago and 6 months ago, I cant believe such stupidity, if you cant be bothered too deliver a persons package don't join a delivery job work at some fast food or something