DTDC — tracking number - e74620730

Address:

New Delhi, Delhi

Sir,

I had booked a parcel vide dtdc plus service to bangalore, the delivery
Address in bangalore is:

Jisha shinoj
No. 273-b (2nd flr.), hmt employees cooperative house building society ltd.,

Mathikere, bangalore-560054
Ph:[protected]

The booking was done via dtdc channel partner :
Gd enterprises
B-3e, shankuntala apartments,
59 nehru place, new delhi - 110019
Ph:[protected], [protected]

The delivery of parcel was very urgent thus i had booked under dtdc plus
Service and paid rs. 800/- for the plus service. But the parcel was not
Delivered on 10.02.2018 as committed by the dtdc channel partner. It is
Still not delivered on 12.02.2018. If the parcel was delivered after 48
Hours i could have used the dtdc normal service and not the plus service.
Now i visited the dtdc channel partner and asked him to refund me rs. 540.00
The difference amount between normal service and plus service, but the
Channel partner simply refuses to refund the excess amount charged by him on
Account of plus service. This is clearly not acceptable as he has cheated me
And charged me extra amount for plus service and has used normal service
Only.

I would like to register the complaint with dtdc and would seek refund of
Rs. 540/-

Please arrange the refund of excess amount of rs. 540/- immediately.

Best regards,
Satish
203 skylark, 2nd floor,
60 nehru place,
New delhi – 110019
Ph:[protected], [protected]