EarlySalary — Incorrect CIBIL Reporting

I had one account with early salary and I have closed that account almost 3 months back but I can still see that on my CIBIL Score as pending. When I emailed there support they informed that it was a recurring loan so the account will remain active.. Seriously how these guys are following RBI guidelines.. How can you report my account active when I have paid off and closed the account. I got no luck after contacting these guys.

Email: [protected]@gmail.com
Phone: [protected]
Was this information helpful?
No (0)
Yes (0)
EarlySalary customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EarlySalary
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    310
    Pending
    10
    Resolved
    105
    EarlySalary Phone
    +91 20 6763 9797
    EarlySalary Address
    Office no. 404, The Chambers, (Samrat Chowk), Clover Park, Viman Nagar, Pune, Maharashtra, India - 411014
    View all EarlySalary contact information