EarlySalary — Loan account closure Issue

Address:Kolkata

I am Amit Singh took loan of 9000Rs from Early salary Loan account number: LAI[protected]. I took this loan during my notice period and asked them to submit my emi after two months which they agreed and processed my loan amount Rs9000.I received one mail from early salary on 13th November 2018 itself for paying EMI or else it will impact my cibil which is totally wrong as I informed them after 10th December 2018 I can do the payment. Inspite of these they every month processed ach to my bank and bounce charge 500RS added to my bank account multiple times due to which I became angry and not paid amount in month of December also as I can see for 9000Rs principal they made outstanding of 14000Rs approx. and bounce charge bank separately which is not at all correct as per interest rate.
I used to received daily message and mail from early salary and I told them clearly that amount is showing wrong and I cannot pay almost double amount within 6months because your interest rate which I signed and amount which you are asking have huge difference in it. Many executive s[poke to me and they said they will check internally and come back but they never came back more then a year passed away.
In the month of Feb 2020 this organization people forwarded my file to some agency as per there words which I have call record and messages too he asked me to pay amount else they will inform my relative and all which is totally harassing me. Whereas they did the same they hacked my phone data and randomly called multiple person and informed him I am fraud took loan and also warned me If i dnt pay Emi amount they will leak manything to my contacts so I asked them that already I have bounce charge of 5000Rs bank and your outstanding amount is almost double so they asked me to do settlement with Rs 10000 amount which I agreed and paid within time they gave me for which I have mail and they said after that I will get NOC and this account will be closed which never happened I informed them after doing payment they said after 15 days it will get closed once waiver amount removed and till that I waited and COVID came in scenario in India.
Everyday I used to call that legal team and guy who asked me to settle pay amount early salary account they used to say once office resume it will get closed and after few days they stopped picking my calls and I used to get daily message of paying amount and call which totally harsh me make me mental weak.
Although after this incident also again I thought lets close this and move out so when there executive used to call me regularly one day I asked tell me how much amount I need to pay he shared me a link and asked to Pay which I did payment on 22nd September 2021 for getting relif from them she told me after paying this much your account will get closed and will provide NOC and from next day of my payment she blocked me and still I got mail and messages to pay another amount.
My point here is this company is doing wrong business in India giving small amount and charging twice within 6months its illegal .
Secondly how could they take access of any one contacts and call them for such small amount and issue to blackmail If it so then this company must be blocked.
I am from technical background I paid them for closure twice but they dnt they are doing business unwantedly and impacting cibil which is against law.
Kindly check and help it to close as i dnt have option now they are harassing's me from 3years for 9000Rs which already I paid I do have settlement amount mail chat call records all handy whenever where required will share it publicly else I need to go open live forum everyday on social website and later it will take such way that there business will get closed because now these person are making my life hell by call mail and doing fraud with me.
I want them to close my account and provide me NOC else let me know what they want so that I can go for further action.
there executive also shared me account closed snapshot which I can share publicly how could account get opened next day again this company must be banned. For any information kindly reach me below details
Name: Amit Singh
C:[protected]
Email:[protected]@gmail.com
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EarlySalary customer support has been notified about the posted complaint.
Oct 04, 2021
Updated by Goluanant
Still I am receiving there email and message for closure even after closing, Kindly check .
Nov 29, 2021
Updated by Goluanant
Still I am receiving there email and while checking account status showing as opened, Kindly help to close the same.
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