EaseMyTrip.com — Money deducted but booking not completed

Hi,

I made a booking on 3rd june from hyderabad to delhi, the money was deducted and the booking was not completed. I raised a dispute with my kotak bank and they informed that the issue is on your end and it shows as settled from your side.

Please look into this issue. I am affected by this issue and need resolution as quickly as possible.

The payment was made through kotak pg and the amount deducted was 4185.00 indian rupees.

Easemytrip email id: [protected]@gmail.com
Transaction date : 3rd june 2020
Amount : 4185
Travel plan : hyd to delhi

Regards
Shivam agarwal
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Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com!

Request you to write us on [protected]@easemytrip.com with your transaction details and contact details given at the time of booking. So that we can check and update you.

Regards,
EaseMyTrip

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