EaseMyTrip.com — Refund amount not been initiated

Website:

Easemytrip.com

As per the covid norms my ticket has been got cancelled automatically as the company said you would get refund amount on dec 21 of 2020 they said they have already been refunded the amount but till now i didn't recieved any of the amount im ready to prove by sharing screenshot of my transaction history which the ticket has been booked and on the same account they are saying they have been refunded i don't no whom they have refunded they are going on saying they have refunded but i didn't recieved any amount i have called n number of times then also they are saying the same thing the amount has been refunded my name kushal kumar from hyderabad tel- [protected], my mail id [protected]@gmail.com, and my pnr is MP62MH please i request to give refund of my amount as soon as possible its been a long period of time and this guys are saying they have refunded it please have strict action on these cheaters amd fraudsters!!! Untill i die i never book any tickets on this ### application i wll go further and inform everyone to uninstall this fraud