[Resolved] EaseMyTrip.com — Rescheduling | |
I asked via mail to EASEMYTRIP customer care on 14th Nov to reschedule my flight of 21st Nov 2:30 am Muscat to Mumbai AIR INDIA and shift my ticket to 28th Nov 3:25 am Muscat to Mumbai AIR INDIA. I did the payment of difference on 14th Nov via the payment link on mail. Till 17th Nov, I kept mailing them to send the updated ticket details which they didn't. Now my friend called the toll free number as I am out of India and cannot call on toll free India number, they sent an email to pay extra 2703 money which is 17th Nov's rate. Why should I pay after 3 days more money when I had done the payment on time on 14th Nov with that day's rate.
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Dec 21, 2021 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Nov 19, 2021 EaseMyTrip.com Customer Care's response Dear Sir, We would like to inform you that regarding booking ID EMT88766182 your rescheduling has been done from our side as per your preference and the ticket has been already sent to you on your registered Email ID [protected]@gmail.com.
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